Fraud Prevention Policy

Fraud Prevention & Security

At General, protecting customers and maintaining a secure shopping environment is a top priority.

To prevent fraud, we may:

• Verify billing and shipping information
• Review high-risk transactions
• Request identity verification when necessary
• Cancel suspicious or unauthorized orders
• Refuse transactions that fail security screening

Orders flagged by our fraud detection systems may require additional verification before shipment.

This helps protect both customers and our business from unauthorized transactions and chargeback abuse.